We had our wedding at the Royalton. Review of Royalton Riviera Cancun Reviewed January 27, 2022 We stayed at this hotel for 5 days, there were ups and downs during our stay, I'll try to share our experience in a concise way. Copyright 2004 - 2023 BestAllInclusive.com. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Royalton Chic Cancun - Diamond Club - Platinum Upgrade The beautiful white sand beach has a bar and lots of lounge chairs. EDITORS Note: We are updating this page as we receive deals. I don't drink it but my husband enjoys Presidente. The lobby is very clean and beautiful, SPA, BARS, GARDENS and common areas were all clean and beautiful, some little details not worth mentioning, but definitely we enjoyed all the different areas. We hope you enjoyed a wonderful time with your partner at our resort. Yes. Just having a separate pool . - service in the restaurants was very hit and miss, some of the staff are very good (Erick in dorado, Juan in Ola) whereas others are outright poor. Diamond Club members can have their butler make spa reservations as well. The Royalton Diamond Club is a great way to get the most out of your vacation. BARS/DRINKS 2/10. I've heard if you have booked adult section then you don't really need diamond club. Enjoy small restaurants and cafes after a day of diving in inland cenotes. If youre into beachfront lounging, swimming and watersports, youll probably want to pick a different location. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 3 omelette stations, smoothie bar!) It avoids any potential conflict or confusion by having everyone on the same page. They also receive preferential treatment when it comes to room upgrades, restaurant reservations, and spa appointments. Learn more. The resort is made up of three buildings (two for families and one for adults-only). He literally made our holiday. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers a children's playground. We ordered room service a couple times, Diamond Club guests have a special menu, nothing fancy, just a few plates, food was OK, it takes forever to get to your room, and usually cold. One day when we were sat around the pool one of the staff came up and offered us a complimentary romantic meal on the beach which was lovely.The negatives about the holiday:- the mosquitoes are a real problem. We decided to go Diamond Club and this was well worth in with more efficient check-in and snacks / water when arriving. Its worthwhile to note that the resort is scented with aromatherapy. Please see our Terms & Conditions for more information regarding the use of this website.We cannot be responsible for the timeliness or accuracy of the information on this website. The resort is in the Puerto Morelos area, which is more secluded than the Hotel Zone, but the beaches arent as spectacular. ROYALTON RIVIERA CANCUN 7/10. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Room layout is good, Beach towels are clean every day.The bad bits - Food, out of the 7 speciality restaurants the only one we had no problems with was the Zen restaurant (Chinese and japanese). The Tex-Mex Armadillo restaurant is open for lunch and dinner, but its exclusive to Diamond Club members. It is thrilling to know that you loved your vacation experience, and you received exceptional service from our team; Octavio and Leo will be recognized for a job well done.It is always a pleasure serving you, and we cannot wait to see you again.RegardsAlfonso LpezGeneral Manager, This is the version of our website addressed to speakers of English in Canada. 100% i've been once and am going again tomorrow. Beach was clean. But damn..you just feel better when you get there. Wed definitely want to have you back at any of our Royalton resorts!Luxury RegardsFrancisco JorgeGeneral Director. We went for my wife's birthday and he had a bottle of Champagne and balloons set up when we got back after dinner. Frequently Asked Questions - Royalton Resorts We loved staying at this hotel. The resorts family-friendly atmosphere and poolside entertainment can be considered too lively for those looking for a romantic atmosphere. An outdoor theater holds performances in the evenings. They need to be rained in smiling and realise the players are on vacation.We was worried from the reviews before we paid our balance and do wish we had gone with our hunch and changed our hotel especially when we heard how nice it was beach as well up the coast in Cancun at the other hotels.Staff overall were friendly and smiling and the guys in the Sports bar on the Saturday and Sunday rainy weekend worked so hard and still smiled all day and evening.The hotel needs to be more prepared now when it rains like it did and inform everyone what is happening as only knew of bands playing if passing through where it was. Have a special birthday coming up? Ocean view rooms are available in both Royalton Riviera and the adults-only Hideaway section. FOOD 4/10. Butler service Preferred room locations Nightly turndown service Preferential reservations in la carte restaurants Exclusive beach area with dedicated bar and waiter service Distinctive wrist bracelet Personalized check-in and check-out at the lounge Early check-in and late check-out (subject to availability) Diamond Club Lounge private access ago I've stayed at Royalton Chic Cancun twice in the past 3 months, both times as Titanium (I'm now Ambassador level). Everyone has a great attitude and very professionalism. Dear Traveler,Thank you so much for your positive rating on your recent holiday stay at Royalton Riviera Cancun.We aim to ensure that our valued guests feel welcome and at home. The check in was ok, fast but as personalized as we expected, receptionist "Jenny" was almost unfriendly and eager to get rid of us with poor regard for the guest or our questions, actually we were misguided in several ways. Met some great people, Americans from Texas and Houston we met were great fun and the Canadians who we met from Quebec were very friendly. The resort has a spa, fitness center, a wedding gazebo and lots of outdoor seating areas for relaxing and mingling. Resort Map Awards and Recognitions The check in was ok, fast but as personalized as we expected, receptionist "Jenny" was almost unfriendly and eager to get rid of us with poor regard for the guest or our questions, actually we were misguided in several ways. Our favourite was Zen, both the teppanyaki and the standard restaurant. A general idea is $1 to $2 for drink service and around $10 for great dining service. Diamond Club members have their own lounge and can have their butler make restaurant reservations, which might make it a worthwhile option as the a la carte restaurants can have long waits. We ordered room service a couple times, Diamond Club guests have a special menu, nothing fancy, just a few plates, food was OK, it takes forever to get to your room, and usually cold. He went out of his way to locate what I needed and deliver them to my room in under 30 minutes. The water park . For me anyway. 49 reviews #140 of 284 hotels in Cancun Save Share Carretera Federal 307, Cancun 77580 Mexico Check In / / Check Out / / Guests Contact accommodation for availability. RECEPTION 4/10. The resort features beautifully appointed rooms and suites, world-class dining, and a variety of activities and amenities to keep you entertained. You can still enjoy all of the American traditions while at one of the Best All Inclusive Resorts for Thanksgiving in the Caribbean and Mexico. The check in was ok, fast but as personalized as we expected, receptionist "Jenny" was almost unfriendly and eager to get rid of us with poor regard for the guest or our questions, actually we were misguided in several ways. The room was beautiful, even nicer than the pictures and videos we saw, plenty of space, very clean and well equipped with everything, the swim out We stayed at this hotel for 5 days, there were ups and downs during our stay, I'll try to share our experience in a concise way. Make our stay very pleasant. Would happily pay for it again. Subscribe to our newsletter and be notified immediately! Obviously we were fine as had diamond club but would have been really pissed if we hadn't. There was a lot of noise from hotel work from 7.00 am and we couldn't sleep at all. Royalton CHIC Cancun offers guests an exclusive vacation experience with an upgrade to Diamond Club. View all View all photos (85) Traveller (85) Pool & Beach (4) Dining (1) . & the pool & the beach. Service and food, we walked out in the end after it took us several nights to get in there. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great We stayed here for two weeks in September in a swim up room in the Diamond Club. You may want to have some extra dollars on hand to tip excellent service. Our butler Ramiro was FANTASTIC. You saved the day (and probably my week) for me. The resort has a Group Birthday Package that includes a variety of amenities such as a semi-private dinner for up to 30 guests, a birthday cake at the dinner, a welcome drink on arrival, a complimentary room for every five booked rooms and more. Im sure they will get it right for next year and I definitely will not go to a hotel unlwess its been open for a year or 2. Looking to book for January next year. As a final tip, I definitely suggest taking some Mexican pesos as everyone screws you on the exchange rate if you pay US money.More. Luxury Stays - Royalton Splash Riviera Cancun - Marriott The cakes from the bakery in the buffet restaurant were amazing along with the milkshakes made from ice-cream in the coffee shop. Review of Royalton Riviera Cancun Reviewed 27 July 2018 We were part of a group who were there for a wedding. I am not going to sit here and write out all the features and benefits of the Diamond Club. This topic has been closed to new posts due to inactivity. There are shuttles to take you to and from the airport, but they are not free. The mini bar was refilled daily and the room was kept very clean. Our favourite was Zen, both the teppanyaki and the standard restaurant. REVIEW: Diamond Club - Was it worth it? - Royalton Riviera Cancun Food was OK, no surprises here, no special or elaborated plates, we found the food to be average and on the cheap side, well decorated but cheap ingredients, they charge extra for lobster and prime cut steaks ($50-$75 per guest) everything else is salmon, fresh fish of the day (whatever that is), regular meat cuts, shrimp, very little sea food availability, sushi at the Asian restaurant is terrible, buffet was average but great variety, TEX MEX and stands by the beach or pool was hit or miss with very limited food types. Diamond Club - Riviera Maya - Royalton Riviera Cancun Resort Review of Royalton Riviera Cancun Reviewed July 27, 2018 We were part of a group who were there for a wedding.
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